Refund policy


1. Returns (a 30-day quality return policy)
Our goal at Gamer Collections is to ensure you love your order. While our T-Shirts are typically non-returnable, we are committed to achieving 100% customer satisfaction. Please reach out to us if something isn't right.


Eligibility for a Refund
• Incorrect, damaged, or defective items are eligible for a full refund.
• Refund requests must be made within 30 days of the purchase date.
• The item MSUT be unused and returned in its original condition.
• Attach supporting images that help illustrate the problem. Visual evidence can greatly assist our team in understanding your concern.

More Information:
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Contact Us Directly: Please send an email to support@thefumbletavern.com with the following details to facilitate a quick resolution:

Order Details: Include your order number and any other pertinent information related to your purchase.
Description of the Issue: Clearly describe the specific issue or problem you encountered with the product.
Supporting Images/Short Video: If applicable, attach images/short video that help illustrate the problem. Providing visual evidence is part of our return and refund requirements.

Guidelines for Supporting Images/Short Video:
A clear photo of the received product where the design, the issue, and/or the size tag are clearly visible in a single frame.

If it’s hard to capture both in the same frame, you can also send us a short video (for example, start by showing the printed design, then move to show the problem area).

Unfortunately, we cannot accept returns on sale items or gift cards.


Please contact us at support@thefumbletavern.com if you believe you are eligible for a refund. Once We receive your request, we'll handle it with care and attention and get back to you within 1-2 business days.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@thefumbletavern.com.

2. Wrong Address / Undeliverable Orders Policy

If a package is returned to us due to an incorrect, incomplete, or undeliverable shipping address provided at checkout, we will contact the customer to request an updated address.

We offer the following options:

  1. Reshipment – Once a corrected address is provided, we can reprint and reship the order.
    A processing fee will apply to cover reprint, shipping and handling.

  2. Partial Refund – If the customer prefers not to reship, we can issue a partial refund, which excludes the original shipping cost and any production costs already incurred, as all items are made to order.

If we do not receive an updated address or a response within 7 days of our address confirmation email being sent, we will assume the customer no longer wishes to receive the items and automatically proceed with Option 2: Partial Refund.

We do this to avoid indefinite delays and to ensure transparency and fairness in our fulfillment process.

Thank you so much for your understanding.